The ability to receive and give feedback is often cited as the one of the key indicators of successful teams.

And what underpins this ability, is fostering trusting relationships.

If someone doesn't believe that you care personally and actually give a damn about them, then challenging them will feel like an attack and they're unlikely to react well.

It turns out that when people trust you they are much more likely to be open to your praise and criticism and accept it.

And often the best place to start is encouraging others to give you feedback first.

This book is packed full of tips for building trust and bringing your humanity to work.